Having the holiday season behind us most of the people were splurging very much. With January already here, most of them they will be on the tight budget and with not that much possibility to eat out or gather for a couple of drinks in your restaurant. If you are restaurant owner or a manager… Citește în continuare How to keep your clients spending after the holiday season
What is mystery shopping and how it can help you and your business? Mystery shopping or a mystery customer is a tool/person used externally by companies, businesses to measure quality of service, or compliance with regulations, or to gather specific information about the product and services. There are many ways that mystery shopping can… Citește în continuare What is mystery shopping and how it can help you grow your business
Since my first arrival in Bucharest, Romania, I’ve noticed that many of the capital restaurants were having problem with their service staff. Many times I’ve asked my self why is that? I've worked before with Romanians, they are great colleagues and hard working people when they work outside their country. Why this isn’t the same… Citește în continuare What is happening with the hospitality?
As a teenager and college student I had a host of summer and part time jobs. They included bailing hay, laying brick, offset printing, working on an auto assembly line, assembling marine ladders and being a server and bartender during my last few years in school. One of the things that I still remember is… Citește în continuare How to make your restaurant a stress free zone???